Privacy Policy
Last Updated: December 18, 2025
At Surge, privacy is a core principle. We collect only the minimum information required to operate a Bitcoin-native credit line platform, and we never sell your data.
1. Who We Are
Surge is a software product provided by Amby, Inc.
425 Page Mill Rd, FL 2 STE 200
Palo Alto, CA 94306
United States
Contact: support@surge.build
2. Information We Collect
Information You Provide
Email address (account access, alerts, support)
Basic profile information if you sign in with Google
Support messages you send us
Credit line preferences (loan size, duration, collateral settings)
Wallet & Blockchain Data
Bitcoin wallet addresses you connect to Surge
On-chain transaction and vault data (public by nature)
Important:
We associate your email address with your wallet address only to provide credit line services, monitor collateral health, and send liquidation-risk alerts.
Automatically Collected Data
Device and app information
Approximate IP location
App usage analytics
Crash and performance logs (via Firebase)
3. What We Do Not Collect
We never collect or store:
Private keys or seed phrases
Wallet recovery information
Passwords (we use passkeys / OAuth)
Bank account or card details
Government IDs or SSNs
Precise location data
4. How We Use Your Data
We use your information to:
Provide and maintain Surge
Monitor credit line health and LTV ratios
Send liquidation-risk and security alerts
Improve performance and reliability
Provide customer support
Comply with legal obligations
We do not:
Sell your data
Run ads based on your activity
Share personal data with lenders or protocol participants
5. How We Share Information
We share data only in limited cases:
Service Providers
Trusted providers (cloud hosting, analytics, crash reporting) strictly to operate Surge.
Protocol Participants
Lenders, signers, and oracles interact only with on-chain data
Your email or identity is never shared with them
Legal Requirements
We may disclose data if required by law or to protect users and the platform.
6. Security
We use industry-standard security practices, including:
Encryption in transit and at rest
Access controls and monitoring
Secure cloud infrastructure
No system is perfect, but Surge is designed to minimize trust and data exposure by default.
7. Data Retention
Personal data is retained while your account is active
You may request account deletion at any time
On-chain data cannot be deleted and remains public forever
8. Your Rights
Depending on your location, you may have the right to:
Access or correct your data
Request deletion
Object to or restrict processing
Request a copy of your data
📧 To make a request: support@surge.build
9. International Users
Surge operates from the United States. By using Surge, you consent to your data being processed in the U.S. with appropriate safeguards.
10. Changes to This Policy
We may update this policy from time to time. Material changes will be communicated via the app or email.
11. Contact Us
Questions about privacy?
📧 support@surge.build
Transparency Commitment
Surge is built on open, verifiable infrastructure:
Your collateral is always visible on-chain
Protocol behavior is inspectable
We believe transparency is stronger than promises